Best 4 Must-Have Restaurant Technologies That Improve Business
Are you looking for ways to enhance your restaurant’s creativity? There’s no need to worry According to the National Restaurant Association 32% of restaurant owners think that their business isn’t keeping up with in terms of in-restaurant technology. We’ve picked 9 kinds of technology that provide the highest value for money.
Ordering Restaurant Technologies
Send orders out fast and in a timely manner. This is a good, old-fashioned tip for those in the restaurant business. The advantages are numerous to make your guests feel more comfortable and turn tables more quickly and decrease the cost of food and waste caused by incorrect orders. Today, the latest technologies in restaurants are expanding the advantages…
1. Online Ordering
- Do you provide a takeaway? Are you a fast-casual or quick-serve establishment seeking to free your customers from long queues?
- There’s good news. The need for ordering online technology in restaurants is increasing among consumers. Operators that provide the ability to order online at restaurants can reap the benefits of:
- More Revenue: With online shopping, customers can take their time browsing instead of making their purchases on the phone. Because there’s no pressure to buy on customers, they tend to purchase more items, which results in more sales.
- More accurate orders: Making orders via phone is no longer news. The phone line in a bind and a poor connection or loud bar will drown out parts that are being discussed. Orders are incorrectly recorded this means a loss of money and food for your restaurant – as well as it’s a negative experience for the client. Online ordering with restaurant technology removes these issues.
- Data Tracking: If purchases are placed on your site you can monitor the information. You can find out the names of your customers who are regular online are, the frequency they shop, and the items they tend to buy.
- You may collaborate with a third party such as ChowNow or Netwaiter to create online ordering options for your site. Many programs can be integrated with other restaurants’ technologies to offer efficient and trackable service. Check out Dominos Pizza to get a fantastic instance of online order in motion.
2. Digital POS System
- APOS (point of sale) Restaurant technologies are extensively employed in the hospitality sector – 81 percent of restaurants employ point of sale or an Electronic Register System. The reality is that Restaurant POS Software are becoming increasingly advanced. Certain POS systems, such as Digital Dining, integrate with tablet computers on tablets so that customers can browse through a menu online or place orders and even pay. This brings us to the next part of our checklist of dining technology…
3. Customer-Facing Tabletop Tablets
- Restaurants are upping their game of ordering. How? In giving customers the ability to make a purchase from a virtual menu and then pay securely using the tablet’s touchscreen.
- In reality, 37 percent of restaurant owners think customer order is the most important kind of tech they could explore.
- The trend of self-service technology in restaurants began by introducing QSRs (Quick Service Restaurants). QSRs such as Taco Bell let customers place orders with a tablet or mobile app, or even a kiosk. The benefits began to accrue. Taco Bell reported a 20 percent increase in digital order sales compared to those made using a cashier who is human.
- Technology for self-service restaurants is now being adopted by casual, and sometimes even the fine industries.
- Restaurants use tablet computers that display their digital menus and let customers order and then send their food straight to kitchens.
- Orders are delivered quicker than if tables had to call servers in the middle of a dinner rush or lunch. This results in faster table rotation and more satisfied guests.
- Furthermore, because customers can explore the menu and discover many more extras and add-ons than any server can recite the list, check averages are rising.
- Additionally, In addition, certain tablet computers come with gaming and other entertainment that enhance to the value (see No. 6 in our top list of technologies for restaurants).
- What’s remarkable about these new technologies for restaurants is that they’re not replacing personal service. They’re just making it better. Servers are able to spend more time interacting with guests, rather than checking their orders or passing the ball around.
4. Loyalty Programs
- Restaurant Management Software is giving a fresh spin to loyalty programs. It’s now easier to create a loyalty program than it has ever been to create a fantastic loyalty program using a stand-alone application or to integrate it into an online-based program.
- Contrary to traditional punch cards loyalty programs online like Level Up provides great marketing insights through the most recent technologies for restaurants. It is possible to track the behavior of customers that could affect your marketing strategies for example, how often customers come to your establishment and the reasons for this.
- Utilizing technology from restaurants to create loyalty programs improves your customer experience. Instead of keeping track of the number of times, they visit a restaurant on a card (which could easily be lost) Customers can easily monitor their accounts.
- Certain programs also track your customers’ birthdays or anniversary dates, which means you can give them an extra treat for the big day. Let’s add the punch card that you can use to reward them!