6 eCommerce Mobile App Development Trends That Will Dominate 2021

6 eCommerce Mobile App Development Trends That Will Dominate 2021

The future of eCommerce rests on technological advancements. Smartphones are one of the top tech advancements that are ruling eCommerce in 2021.

COVID-19 was a disaster for many industries. But, it increased the eCommerce users worldwide by 9.5% year-over-year to exceed 3.4 billion. According to Finaria, the increasing trend is set to continue from 2021 to 3.8 billion. 

If you are a business owner, it is a must to have a mobile app in 2021. Mobile apps are the basic step that builds a relationship with your customer. Nowadays, owners are planning to build rapport with sellers and customers. However, the trend changes every day and so are the owner’s ideas. Thus get ready to know the top 6 eCommerce mobile app development trend you have to follow in 2021;

  1. Augmented Reality
  2. Chatbots
  3. IoT (Internet of Things)
  4. Voice Search
  5. Secure Payment & Wallets
  6. Cloud Integration

Let’s go in-depth and understand the eCommerce mobile app development trends.

#1 Augmented Reality

Augmented reality is a futuristic technology that is here to elevate the shopping experience of your customers. AR can be used with a simple mobile phone camera. Also, with AR, digital elements come to life. This helps the eCommerce mobile app users to understand how it would look in real life.

Moreover, AR allows customers to interact with your product. Just like the trial rooms in retail stores, AR is the virtual fitting solution. It is a must for you to adapt to this technology if you own an eCommerce mobile app.

#2 Chatbots

Chatbots are the future of chat support. Artificial Intelligence powers them. Many companies have already started replacing humans in customer support with chatbots.

Moreover, advanced chatbots with AI can start a conversation with your customers and solves their problem quickly. Many users nowadays want instant solutions, and chatbots are the perfect support for such cases.

As customer satisfaction is a top priority in eCommerce and chatbots can easily do the job, you shouldn’t skip this feature in 2021.

#3 IoT – Internet of Things

Starting from mobile phones to lights, everything is connected to the internet. It also helps the eCommerce industry by sharing the customer behaviour pattern.

Also, IoT devices mainly collect and exchange information to offer customer-specific Ads and offer based on their likings. Considering this data collection, the number of IoT devices is expected to grow to over 70 billion in 2025. Thus when you upgrade your eCommerce mobile app the next time, you should consider IoT integration.

#4 Voice Search

People are lazy to type. This is the most common reason for the success of Alexa, Siri, and Google Assistant. According to Statista, the number of orders through voice search is growing drastically.

Now is the right time to get your eCommerce mobile app ready for voice searches. Also, it is better to start with the product description. Voice searches make the search process quicker and simpler. With the evolution of voice searches, the eCommerce industry is assured to boom in the future.

#5 Secure Payment & Wallets

Security is the primary priority in today’s world. And, if you are using a smartphone, the chances are higher to get hacked and compromised. Data is the costliest asset. Hence, it a must for your mobile app to allow secure payment.

This is possible only with the help of Wallets. Also, by adding secure payment gateways, you can allow your customers to pay without any hassles. An eCommerce order is successful only when the gets order gets completed with payment.

Thus 2021 is the year to offer secure payment options and mobile wallets.

#6 Cloud Integration

Cloud integration is the simplest way for online eCommerce owners to host their data and App. Hosting an app through the cloud will increase your mobile app’s performance, attracting more users.

Also, it is cost-effective to host a Mobile App in the cloud with proper integrations and increase the performance rather than any other methods. Thus if you follow rightly, you will get a good amount of traffic and a spike in your sales.

Wrapping Up

Knowing all the above eCommerce mobile app development will not help. Implementing the best eCommerce mobile app development company will help you ace the eCommerce business.

Companies like Soft Suave are the best in India that abides by the latest trends in eCommerce. They have expertise in the eCommerce industry for more than 6+ years. Start with the right company, follow the right trends and scale up your eCommerce business instantly.

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